Diamond Heating Comfort Systems, Inc.
  • Other
  • Anchorage, AK, USA
  • $18 - $25 DOE + Spiffs
  • Hourly
  • Full Time

Medical, Dental, Paid Vacation & Holidays, 401K

Diamond Heating / Air Temp Alaska have been the Last Frontier's go to for all heating and cooling needs for over 20 years. Our team of installers and technicians bring over 100 years of expertise to the communities of Anchorage and nearby areas providing exceptional quality and customer service!

We are looking for Client Experience Coordinator to join our team. This position requires a genuine and friendly phone voice and personality. Someone who is not afraid of a little rejection, who is easy to talk to and likes helping people. Solid computer skills and a self-driven attitude is a must to succeed in this job.

Primary Job Function: Provide support to service and sales team by backing up the Service Dispatcher and Sales Coordinator.  Greet the occasional walk-in customer. Share in fielding incoming calls.  Initiate calls to current clients to check in after service has been completed, as well as offer additional products and services. Help with administrative work and reporting. Other duties as assigned.

Pay Scale: $18 - $25 DOE + Spiffs

Benefits: Medical, Dental, Paid Vacation & Holidays, 401K

Work Hours: 8.00am to 5:00pm, Monday through Friday, some overtime as needed

Required Qualifications:

  • High school diploma or equivalent
  • Customer service skills
  • Excellent communication skills both written and verbal
  • Strong computer skills
  • Proficiency in Word, Outlook, and Excel
  • Experienced in answering multiple line phone system
  • Prior dispatching, scheduling, process management or project management experience
Diamond Heating Comfort Systems, Inc.
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